Privacy Policy

Effective Date: 20th Nov, 2024

At Actiwow, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, purchase our products, or engage with our services.

By using our website or purchasing our products, you agree to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

  • Personal Identification Information
    When you place an order, create an account, or contact us, we may collect personal details such as:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (credit card details or other payment methods)

  • Non-Personal Identification Information
    We may also collect non-personal information such as:

    • Browser type and version
    • Device type and operating system
    • IP address
    • Pages visited and time spent on our site

  • Cookies and Tracking Technologies
    We use cookies to enhance your experience, track your preferences, and improve the functionality of our website. You may choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the site.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions:
    We use your personal and payment information to process orders, handle payments, and ship products.

  • To Improve Customer Experience:
    Your information helps us understand how to better serve you, whether by providing personalized product recommendations, optimizing our website, or offering customer support.

  • To Communicate with You:
    We may send you order confirmations, updates on promotions, newsletters, or customer satisfaction surveys. You may opt out of marketing communications at any time by following the unsubscribe link in any email or contacting us directly.

  • For Legal and Security Purposes:
    We may use your information to comply with legal obligations, protect our rights, and ensure the security of our website and services.

3. How We Protect Your Information

We employ various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure sockets layer (SSL) technology for encrypted transactions.

However, please be aware that no method of data transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our business, such as:

  • Payment processors
  • Shipping and delivery companies
  • Email marketing platforms

These third parties have access to your personal information only to the extent necessary to perform their functions and are obligated not to disclose or use it for other purposes.

In certain situations, we may also be required to disclose your information by law or to protect our legal rights.

5. Your Rights and Choices

You have certain rights concerning your personal data. These include:

  • Access to Your Information:
    You may request a copy of the personal data we hold about you.

  • Correction or Deletion of Your Information:
    You may request corrections to any inaccurate data or request the deletion of your data, subject to legal limitations.

  • Opting Out of Marketing Communications:
    You can opt out of receiving promotional emails by clicking on the unsubscribe link or contacting us directly.

  • Data Portability:
    You may request a copy of your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Actiwow does not knowingly collect personal information from individuals under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page and will indicate the effective date of the policy at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Actiwow Cosmetics
Email: support@actiwow.com
Phone: +91 79823 01380
Address: 89, Gali No. 3, Geeta Colony, Shastri Nagar, Delhi - 110051

By using our website or purchasing products, you acknowledge that you have read and understood this Privacy Policy.